Effective Date: April 2025
At Mara Naturals Co., we are committed to protecting your personal information in compliance with Malawi’s data protection laws.
In Malawi, the Malawi Communications Regulatory Authority (MACRA) serves as the official Data Protection Authority (DPA) responsible for enforcing the Malawi Data Protection Act. This Act provides a clear framework for safeguarding personal data, including principles of lawful data processing, data subjects’ rights, and the duties of data controllers and processors. We ensure our practices align with these regulations.
- When you place an order through our website, we collect only the essential personal details, such as your name, contact information, and delivery address, to fulfill your purchase. Payment information is processed securely through trusted third-party services (e.g., National Bank of Malawi, TNM Mpamba, Airtel Money) and is never stored on our servers.
- We do not sell, share, or disclose your personal data to unauthorized parties.
- You have the right to request access to, correction of, or deletion of your personal data by contacting us at [seamoss@maranaturals.com].
- To enhance your experience, we may collect limited technical information such as IP address, device type, and pages visited, to help improve our website’s performance and usability.
- We implement appropriate technical and organizational security measures to protect your personal data. While no system can be 100% secure, we take every reasonable step to prevent unauthorized access, loss, or misuse.
- Our website may use cookies to enhance your browsing experience. You may control cookie settings through your browser at any time.
- This Privacy Policy may be updated periodically. Any changes will be reflected on this page with a revised effective date. We encourage you to review this page regularly to stay informed.
For questions about this policy or how your data is handled, please contact us at [seamoss@maranaturals.com] or visit us at [Insert Business Address].