• seamoss@maranaturals.com

Here are the most Frequently Asked Questions (FAQs) from our customers

1. What is Sea Moss?

Sea Moss is a mineral-rich seaweed harvested from the ocean. It's packed with up to 92 of the 102 minerals the human body needs, supporting immunity, digestion, skin health, and more.

2. Where is your Sea Moss sourced from?

Our Sea Moss is wild-harvested from the pristine waters of Zanzibar’s Indian Ocean, where it grows naturally. It is carefully sun-dried without any additives, chemicals, or preservatives to preserve its raw nutrients and purity.

3. What Sea Moss products do you offer?

We currently stock Sea Moss Gel, Raw (dried), Powder, Gummies, and Capsules — all crafted with care and intention to promote health and wellness.

4. How do I use Sea Moss Gel?

Take 1–2 tablespoons daily. It can be eaten alone or added to smoothies, teas, soups, or skincare routines. Always keep it refrigerated.

5. How long does Sea Moss Gel last?

Refrigerated gel lasts up to 3–4 weeks. You can also freeze it in ice cube trays to extend shelf life for up to 3 months.

6. Is Sea Moss safe for everyone?

Sea Moss is generally safe but may not be suitable for individuals with iodine sensitivity, thyroid issues, or those on specific medications. Pregnant or nursing women should consult a healthcare provider before use.

7. Do you deliver across Malawi?

Yes! We offer delivery within Blantyre (same day to 1 day), major cities like Lilongwe, Mzuzu, Zomba (2–3 days), and rural areas (3–5 days).

8. Do you ship internationally?

Yes, we offer international shipping via several options. Contact us to discuss the best courier based on your country and preferences.

9. What payment methods do you accept?

We accept TNM Mpamba, Airtel Money and Bank transfers. Payment details will be shared during checkout or order confirmation.

10. Can I return or exchange products?

Due to the organic nature of our products, returns are only accepted for damaged or incorrect orders. Please refer to our Returns & Refunds Policy for full details.

11. Do your products contain any preservatives?

No. All our Sea Moss products are 100% natural, preservative-free, and made in small batches to ensure freshness.

12. What is the expiry date for Raw Sea Moss?

Raw Sea Moss has a long shelf life when stored under the right conditions. Its longevity mainly depends on moisture levels and temperature: If your Sea Moss is dry and raw, and stored in a cool, low-humidity environment (ideally below 40% moisture), it can last between 6 to 12 months. For best results, store it in an airtight container in the refrigerator or a cool, dry place away from direct sunlight. Proper storage ensures that the sea moss maintains its quality, potency, and safety for longer use.

13. What’s the difference between the Sea Moss colors?

Sea Moss naturally comes in several colors—golden, purple, and green—each offering unique health benefits:

Golden Sea Moss:The most common variant, packed with essential minerals. It has a mild taste and smell, making it ideal for daily use in smoothies, teas, and porridge.

Purple Sea Moss: in anthocyanins—powerful antioxidants linked to bone health, heart support, anti-inflammatory effects, and cancer-fighting properties.

Green Sea Moss: High in chlorophyll, which supports natural detoxification, improves skin healing, and helps reduce bacterial growth in wounds. It also acts as a natural body deodorizer.

14. What is the scientific name of your Sea Moss?

We exclusively offer Naturally harvested; sun-dried Sea Moss sourced from the Indian Ocean along the coast of Zanzibar. Our Sea Moss belongs to the red algae family (Rhodophyta) and includes species such as:

I. Gracilaria canaliculata
II. Gold Spinosum
III. Purple Spinosum
IV. Kappaphycus alvarezii
V. Gracilaria spp.

15. Where can I contact you?

Email us at seamoss@maranaturals.com or visit our social pages for quick updates and queries.